Privacy Policy
Effective Date: January 1, 2026
Welcome to The Neighborhood Realty. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our services.
Important Notice Regarding SMS & Mobile Data
The Neighborhood Realty does not sell, share, rent, or distribute customer opt-in information, including mobile phone numbers or SMS consent records, to affiliates or third parties for marketing or promotional purposes.
All SMS opt-in data and consent records remain confidential and are used solely to provide the services you have requested.
1. Information We Collect
Personal Information
We may collect:
Full Name
Email Address
Phone Number
Mailing Address
Payment Information (when applicable)
Communication consent records (SMS, email, etc.)
Non-Personal Information
We may automatically collect:
IP Address
Browser Type
Device Information
Website Activity
Cookies and Analytics Data
Customer Communications
We maintain records of:
Property inquiries
Appointment requests
Service history
Customer feedback
2. How We Use Your Information
Your information may be used to:
Provide requested services
Respond to property inquiries
Schedule appointments
Process payments
Improve our website
Prevent fraud and maintain security
Send updates related to your requested services
Maintain communication preferences and consent records
3. SMS Messaging Policy
SMS Consent
By opting into our SMS program, you agree to receive text messages related to:
Property inquiries
Appointment reminders
Customer support
Service updates
We Maintain
Timestamped opt-in records
Consent documentation
Compliance with TCPA and applicable laws
Opt-Out
You may stop receiving SMS messages at any time by replying:
STOP
You will receive one final confirmation message and will not receive additional texts unless you opt in again.
Help
Reply:
HELP
or contact us at:
The Neighborhood Realty
Message Frequency
Message frequency varies depending on your interaction with our company.
Standard message and data rates may apply.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with service providers who assist in delivering SMS communications or customer support.
SMS consent and opt-in data will never be sold.
4. Information Sharing
We do not sell or rent your personal information.
Information may only be shared with:
Service Providers
Such as:
Payment processors
Appointment scheduling platforms
CRM providers
SMS delivery providers
These providers are required to maintain confidentiality.
Legal Requirements
Information may be disclosed if required by law or to protect our legal rights.
Business Transfers
If our business is acquired or merged, your information will remain protected under this Privacy Policy.
5. Data Security
We use commercially reasonable safeguards including:
SSL Encryption
Secure Servers
Access Controls
Regular Security Updates
Employee Privacy Training
Secure Data Backup
Although we work hard to protect your information, no internet transmission can be guaranteed to be 100% secure.
6. Cookies
Our website uses cookies to:
Improve user experience
Remember preferences
Analyze website traffic
Measure website performance
You may disable cookies through your browser settings.
7. Your Privacy Rights
You have the right to:
Access your information
Correct inaccurate information
Request deletion of your data
Withdraw communication consent
Unsubscribe from marketing emails
Opt out of SMS by replying STOP
To exercise these rights, please contact us using the information below.